EU laws and standards
In the EU, public websites and apps must follow rules to be easy for everyone to use. The European Accessibility Act sets rules for important products and services in private companies. Both instruments refer to EN 301 549, the European standard that includes WCAG.
Key point
The Web Accessibility Directive and the European Accessibility Act cover different areas. The Directive applies to public sector organisations. The Act covers private sector products and services in certain areas like banking, online shopping, transport and more. Neither of them covers everything. There are gaps, especially for internal government tools and small businesses.